:root {
  --paper: #f3efe6;
  --sheet: #fffdf8;
  --ink: #1d1f21;
  --muted: #5b5e61;
  --rule: #d6cfbf;
  --signal: #c4501c;
  --signal-text: #a3401a;
  --bubble-in: #e6e0d3;
  --bubble-out: #1d1f21;
  --bubble-out-text: #f3efe6;
  --band: #1d1f21;
  --band-text: #ece8df;
  --band-muted: #a9a59c;
  --band-rule: #3a3d40;
  --sans: "IBM Plex Sans", "Helvetica Neue", Arial, sans-serif;
  --cond: "IBM Plex Sans Condensed", "Arial Narrow", "IBM Plex Sans", sans-serif;
  --mono: "IBM Plex Mono", ui-monospace, Menlo, Consolas, monospace;
  color-scheme: light dark;
}
@media (prefers-color-scheme: dark) {
  :root {
    --paper: #161819;
    --sheet: #1f2224;
    --ink: #ece8df;
    --muted: #a5a29a;
    --rule: #34383b;
    --signal: #ee8a4c;
    --signal-text: #f19a63;
    --bubble-in: #2b2f32;
    --bubble-out: #ece8df;
    --bubble-out-text: #161819;
    --band: #0f1011;
    --band-text: #ece8df;
    --band-muted: #9a978f;
    --band-rule: #2c2f31;
  }
}

*, *::before, *::after { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body {
  margin: 0;
  background: var(--paper);
  color: var(--ink);
  font: 400 17px/1.6 var(--sans);
  -webkit-font-smoothing: antialiased;
}
h1, h2, h3, p, ul, ol, dl, dd, figure { margin: 0; }
a { color: var(--signal-text); text-underline-offset: 3px; text-decoration-thickness: 1px; }
a:hover { text-decoration-thickness: 2px; }
:focus-visible { outline: 3px solid var(--signal); outline-offset: 3px; }

.wrap { max-width: 1120px; margin: 0 auto; padding: 0 16px; }
@media (min-width: 720px) { .wrap { padding: 0 32px; } }
.narrow { max-width: 720px; }

/* Header */
header.site { border-bottom: 1px solid var(--rule); }
header.site .wrap {
  display: flex; flex-wrap: wrap; align-items: baseline; justify-content: space-between;
  gap: 6px 24px; padding-top: 18px; padding-bottom: 16px;
}
.brand {
  font: 700 22px/1 var(--cond); letter-spacing: -.01em;
  color: var(--ink); text-decoration: none;
}
.brand::after {
  content: ""; display: inline-block; width: 7px; height: 7px; margin-left: 3px;
  background: var(--signal);
}
nav a {
  margin-right: 18px; font: 500 14px/1 var(--mono); letter-spacing: .02em;
  color: var(--muted); text-decoration: none;
}
nav a:last-child { margin-right: 0; }
nav a:hover, nav a[aria-current="page"] { color: var(--ink); text-decoration: underline; }

/* Type */
.kicker {
  font: 500 13px/1.4 var(--mono); letter-spacing: .06em; text-transform: uppercase;
  color: var(--muted); margin-bottom: 14px;
}
.kicker b { color: var(--signal-text); font-weight: 500; }
h1 {
  font: 700 40px/1.05 var(--cond); letter-spacing: -.015em; margin-bottom: 18px;
  text-wrap: balance;
}
@media (min-width: 720px) { h1 { font-size: 58px; } }
h2 {
  font: 700 30px/1.1 var(--cond); letter-spacing: -.01em; margin-bottom: 14px;
  text-wrap: balance;
}
@media (min-width: 720px) { h2 { font-size: 38px; } }
h3 { font: 600 18px/1.35 var(--sans); margin-bottom: 6px; }
p + p { margin-top: 12px; }
.lede { font-size: 19px; color: var(--muted); max-width: 34em; }

section { padding: 64px 0; border-bottom: 1px solid var(--rule); }
@media (min-width: 720px) { section { padding: 88px 0; } }
.section-head { max-width: 40em; margin-bottom: 36px; }
.section-head p { color: var(--muted); }

/* Hero */
.hero { padding-top: 48px; }
@media (min-width: 720px) { .hero { padding-top: 72px; } }
.hero-grid { display: grid; gap: 48px; align-items: start; }
@media (min-width: 900px) { .hero-grid { grid-template-columns: 1.15fr .85fr; gap: 64px; } }
.actions { display: flex; flex-wrap: wrap; gap: 14px 22px; align-items: center; margin-top: 28px; }
.button {
  display: inline-block; padding: 13px 20px; border-radius: 3px;
  background: var(--ink); color: var(--paper); text-decoration: none;
  font: 600 16px/1 var(--sans);
}
.button:hover { background: var(--signal); color: #fff; }
.facts {
  display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 18px 28px;
  margin-top: 40px; padding-top: 20px; border-top: 1px solid var(--rule); max-width: 36em;
}
.facts dt { font: 500 12px/1.3 var(--mono); letter-spacing: .05em; text-transform: uppercase; color: var(--muted); }
.facts dd { font: 600 16px/1.35 var(--sans); margin-top: 4px; }

/* Phone thread */
.phone {
  max-width: 360px; width: 100%; justify-self: center;
  background: var(--sheet); border: 1px solid var(--rule); border-radius: 28px;
  padding: 14px 14px 18px; box-shadow: 0 1px 0 var(--rule), 0 18px 40px -24px rgba(0,0,0,.35);
}
.phone-top {
  display: flex; justify-content: space-between; align-items: baseline;
  padding: 6px 8px 12px; border-bottom: 1px solid var(--rule); margin-bottom: 10px;
  font: 500 12px/1.3 var(--mono); color: var(--muted);
}
.phone-top b { font: 600 14px/1.3 var(--sans); color: var(--ink); }
.msg { max-width: 86%; padding: 9px 13px; margin: 6px 0; font-size: 15px; line-height: 1.45; border-radius: 16px; }
.msg.in { background: var(--bubble-in); border-bottom-left-radius: 4px; }
.msg.out { background: var(--bubble-out); color: var(--bubble-out-text); margin-left: auto; border-bottom-right-radius: 4px; }
.msg ul { list-style: none; padding: 0; margin: 4px 0; }
.msg li::before { content: "- "; }
.stamp { font: 500 11px/1 var(--mono); color: var(--muted); text-align: center; margin: 12px 0 4px; }
.phone-note { font: 400 13px/1.45 var(--sans); color: var(--muted); margin-top: 12px; text-align: center; }

/* Timeline */
.timeline { list-style: none; padding: 0; border-top: 2px solid var(--ink); }
.timeline li {
  display: grid; gap: 4px 28px; padding: 20px 0; border-bottom: 1px solid var(--rule);
}
@media (min-width: 720px) { .timeline li { grid-template-columns: 170px 1fr; } }
.when { font: 500 14px/1.5 var(--mono); color: var(--muted); }
.when b { display: block; color: var(--ink); font-weight: 600; }
.timeline p { color: var(--muted); max-width: 40em; }
.timeline li.signal .when b { color: var(--signal-text); }

/* Two columns: answers / hands off */
.split { display: grid; gap: 0; border: 1px solid var(--rule); background: var(--sheet); }
@media (min-width: 720px) { .split { grid-template-columns: 1fr 1fr; } }
.split > div { padding: 24px 24px 28px; }
@media (min-width: 720px) { .split > div + div { border-left: 1px solid var(--rule); } }
@media (max-width: 719px) { .split > div + div { border-top: 1px solid var(--rule); } }
.split h3 { font: 500 13px/1.4 var(--mono); letter-spacing: .06em; text-transform: uppercase; color: var(--muted); margin-bottom: 14px; }
.split ul { list-style: none; padding: 0; }
.split li { padding: 9px 0; border-bottom: 1px dashed var(--rule); }
.split li:last-child { border-bottom: 0; }
.split-note { margin-top: 18px; color: var(--muted); max-width: 40em; }

/* Office email */
.office-grid { display: grid; gap: 40px; align-items: start; }
@media (min-width: 900px) { .office-grid { grid-template-columns: .8fr 1.2fr; gap: 64px; } }
.emails { list-style: none; padding: 0; }
.emails li { padding: 16px 0; border-top: 1px solid var(--rule); }
.emails li:last-child { border-bottom: 1px solid var(--rule); }
.emails .when { display: block; margin-bottom: 2px; }
.mail { background: var(--sheet); border: 1px solid var(--rule); font-size: 15px; }
.mail-head { padding: 14px 18px; border-bottom: 1px solid var(--rule); font: 400 13px/1.6 var(--mono); color: var(--muted); }
.mail-head b { color: var(--ink); font-weight: 600; }
.mail-body { padding: 18px; }
.mail-body h4 { font: 600 13px/1.4 var(--mono); letter-spacing: .05em; text-transform: uppercase; margin: 18px 0 8px; color: var(--muted); }
.mail-body h4:first-of-type { margin-top: 14px; }
.mail table { width: 100%; border-collapse: collapse; }
.mail td { padding: 7px 0; border-top: 1px solid var(--rule); vertical-align: top; }
.mail td:first-child { font-family: var(--mono); font-size: 13px; white-space: nowrap; padding-right: 14px; color: var(--muted); }
.mail td.state { text-align: right; white-space: nowrap; padding-left: 10px; font-size: 13px; }
.mail .open { color: var(--signal-text); font-weight: 600; }
.mail-foot { padding: 10px 18px; border-top: 1px solid var(--rule); font: 400 12px/1.4 var(--mono); color: var(--muted); }

/* House rules: dark band */
.band { background: var(--band); color: var(--band-text); border-bottom: 0; }
.band .section-head p { color: var(--band-muted); }
.band .kicker { color: var(--band-muted); }
.rules { list-style: none; padding: 0; counter-reset: rule; display: grid; gap: 0; }
@media (min-width: 720px) { .rules { grid-template-columns: 1fr 1fr; column-gap: 48px; } }
.rules li { counter-increment: rule; padding: 20px 0 20px 52px; border-top: 1px solid var(--band-rule); position: relative; }
.rules li::before {
  content: counter(rule, decimal-leading-zero); position: absolute; left: 0; top: 21px;
  font: 500 14px/1.4 var(--mono); color: var(--signal);
}
.rules h3 { color: var(--band-text); }
.rules p { color: var(--band-muted); }

/* Getting started */
.steps { list-style: none; padding: 0; display: grid; gap: 28px; }
@media (min-width: 900px) { .steps { grid-template-columns: repeat(3, 1fr); gap: 36px; } }
.steps li { border-top: 2px solid var(--ink); padding-top: 14px; }
.steps .when { display: block; margin-bottom: 6px; }
.steps p { color: var(--muted); }
.pricing { margin-top: 40px; padding: 18px 20px; background: var(--sheet); border: 1px solid var(--rule); max-width: 40em; }

/* Contact */
.contact { border-bottom: 0; }
.contact h2 { font-size: 34px; }
@media (min-width: 720px) { .contact h2 { font-size: 48px; } }
.contact a.big { color: var(--ink); text-decoration-color: var(--signal); text-decoration-thickness: 3px; }

/* Plain pages (text messaging, terms, privacy) */
main.page { padding: 48px 0 72px; }
main.page h1 { font-size: 40px; }
@media (min-width: 720px) { main.page h1 { font-size: 48px; } }
main.page h2 { font: 700 24px/1.2 var(--cond); margin: 40px 0 10px; }
main.page p, main.page ul, main.page ol { margin: 0 0 14px; }
main.page ul, main.page ol { padding-left: 22px; }
main.page li { margin-bottom: 6px; }
.updated { font: 400 13px/1.4 var(--mono); color: var(--muted); margin-top: 6px; }
.card { background: var(--sheet); border: 1px solid var(--rule); padding: 18px 20px; margin: 16px 0 20px; }
.card .label { font: 500 12px/1.4 var(--mono); letter-spacing: .06em; text-transform: uppercase; color: var(--muted); margin-bottom: 10px; }
.notice { background: var(--sheet); border-left: 3px solid var(--signal); padding: 14px 18px; }
.sms { max-width: 420px; background: var(--bubble-in); border-radius: 16px 16px 16px 4px; padding: 10px 14px; margin: 6px 0; font-size: 15px; }
.sms.from-customer { margin-left: auto; background: var(--bubble-out); color: var(--bubble-out-text); border-radius: 16px 16px 4px 16px; }
.who { font: 500 12px/1.3 var(--mono); color: var(--muted); margin: 14px 0 0; }

/* Footer */
footer.site { background: var(--band); color: var(--band-muted); font-size: 14px; }
footer.site .wrap {
  display: flex; flex-wrap: wrap; justify-content: space-between; gap: 10px 28px;
  padding-top: 28px; padding-bottom: 32px;
}
footer.site a { color: var(--band-text); margin-right: 18px; }
footer.site a:last-child { margin-right: 0; }